Cleveland's Source for Dog Training News and Information

This Just in

Mid-Long Range Survey Results are in

It appears North Coast Dogs is strongest in cases where serious problem behaviors need to be solved.  Our clients reported the greatest improvement in behavior in aggression cases (55%).  That is also the category that scored highest for customer satisfaction (60% rated us excellent, 30% good, 10% fair, 0% poor).  Among in-home aggression cases 95% of the dogs are still living in their homes.  And 55% of respondents said North Coast Dogs training was pivotal in helping them keep their dog.

Overall the results are also encouraging.  Nearly everyone reported significant improvement in their dog's behavior.  97% of our clients' dogs are still living in their homes.  34% said North Coast Dogs training was pivotal in helping them keep their dog.

Customer satisfaction: Totals

Most importantly, we received excellent comments and suggestions.  Many point to areas where we need to keep doing what we do well (customer care and excellence in education to name two).  Other comments showed us where we need to improve (acoustics at the Lakewood Learning Center was a big one!).

More than one in four North Coast Dogs clients past and present responded to the survey.  That is a huge response for a voluntary self-reporting survey.  We are ever so thankful.

Full survey results plus selected comments (the good the bad and the ugly) will be posted on our web site bulletin board in the coming weeks.

So You Want to be a Dog Trainer?

North Coast Dogs and the APL need some excellent people to volunteer their time and skills to dogs in need.  The payoff: tons of free learning in the field of dog training and behavior (not to mention personal satisfaction).

As you might have read in our last issue, North Coast Dogs has been contracted to help the APL develop its training and behavior department.  Part of that project includes establishing the "B-Team."  That's an elite corps of volunteers assigned to work exclusively on issues related to dog training and behavior. 

This is an amazing opportunity.  And we know we have some very talented clients out there who would be great for this kind of volunteer work.  Please let us know if you are interested.  Contact Michael Baugh directly via e-mail or call us at 216-221-DOGS.  Do NOT call the APL. 

Wanted: Thunderstorm Phobic Dogs

to test new product

We're looking for some thunderstorm phobic dogs to test a new product just out on the market.  The product works on the theory that thunderstorm phobia is caused by the static electricity generated by storms.  So, if your dog is afraid of thunderstorms but NOT afraid of other loud noises, he or she might be a candidate.  We'd especially like to hear from you if your dog hides in the bathroom during storms.

You must be willing to allow your dog to be on television for this test.  If you are interested call or e-mail Michael Baugh directly.

The Truth About "Dominance"

Is your dog an Alpha Dog?  Is she dominant or submissive?  And what the heck is this dominance theory anyway?  Well, North Coast Dogs is here to help clear things up.

Wolf behaviors and social hierarchies have been widely studied.  And dog trainers have gained a lot by having a greater understanding of wolves.  But dogs are not wolves.  They are a completely different species.  You might be surprised to learn that dogs really don't play by all the same social rules wolves do.

So what is the real truth about dog social behavior?  And how does it apply to training our dogs?  Please join us for what promises to be a lively presentation and discussion.

The Truth About "Dominance"
Friday, August 8th at 6 p.m.
North Coast Dogs Lakewood
$5

RSVP by e-mail or call 216-221-DOGS

Clicker Crazy

Almost everyday someone calls and asks us what clicker training is.  Some people seem unsure about it.  Others sound absolutely frightened by the idea of using the little noise-maker.

The click is a clear and unique signal to the dog that she has done something right.  Specifically, it's a signal that a treat is soon to follow.  Thus, click and treat!  Clicker training is a means of communicating success to our dogs.  That's all.  It's a little bit like saying "good girl."  But in the case of clicker training the click is always followed by a treat.  We don't always treat after we say "good girl."

What is clicker training NOT used for?  It is not a cue to get your dog to sit or down.  It's not used to get your dog to do anything.  It is only a signal to your dog that she just did something right.

We use clicker training to help us with our timing.  Sea mammal trainers taught us that positive reinforcement is best used if it comes within 3 seconds after the desired behavior.  It's easy enough to deliver a treat to your dog for sitting right in front of you.  But what if you're working at a distance?  It's hard to get that positive reinforcement (treat) to your dog within the 3 seconds.  That's where the clicker comes in.  The click is a secondary positive reinforcement.  It's a signal that can be delivered immediately (within the 3 seconds).  The treat can then be delivered to the dog several seconds later.  Think of it like the bell on a game show that signals a contestant that he's won.  Ding-ding-ding (click) -- now here's Rod Roddy with your prize package (treat).

With a little practice using the clicker for training becomes second nature.  Before long you won't even notice it in your palm.  It will become a natural extension of your thumb - always on the clicker - ready to reinforce.   If you are right-handed, hold the clicker in your left hand.  This leaves your right hand free to direct your dog and to fetch treats from your treat bag.  You may choose to attach a strap to the clicker and put it on your wrist.  Or you can carry it in your pocket for quick access.  You never know when your dog is going to do something right.

If you don't have a clicker and treats handy you can certainly still reinforce your dog in other ways (like saying "good girl").  We all like to complimented for a job well done.

Caymen: A Success Follow Up

We first told you about Caymen last summer.  He was on his way to be euthanized because he wasn't potty trained.  North Coast Dogs got him on a potty training plan and all seemed to be going well.  But, as it turns out, not everyone in the family was following through with the training.  Caymen relapsed and his family surrendered him.

Thank God for the Sanctuary for Senior Dogs.  Within days they had a new loving home for Caymen.  A lovely retired couple adopted him.  And guess what?  Caymen hasn't had one potty training accident.  Not one!  His new "parents" wouldn't give him up for the world!

Emergency Help Line

Have you ever thought to yourself, "I don't know if I can live with this dog anymore?"  Behavior problems are the #1 reason dogs are surrendered to shelters.  Whether you've been a client or ours or not you can always call North Coast Dogs.  Make us your first choice as soon as you feel like your dog's place in your family is in jeopardy.  Our staff is kind and professional.  No one will pass judgment on you.  We'll do everything we can to help you keep your dog in your home, in your family and in your heart.

New Classes Coming Up

Fly Ball

Now is the time to sign up for our first-ever fly ball class.  It starts August 2nd at 3:30 p.m.

Speed, accuracy, endurance and fun. That's what the canine sport of fly ball is all about. Two teams with four dogs, a set of four jumps and a spring-loaded box with a tennis ball line up side by side. Each team's dogs jump their jumps, grab the ball and run back over the jumps. When a team dog crosses the finish line another dog from the team heads toward the jumps. It's a relay race and the fastest team wins!

North Coast Dogs has sponsored a team in training for the past six months.  It's been building in skill and should be ready for competition by the end of the year. But now we're also offering a 6-week course in fly ball. The idea is to feed the team with qualified dogs and handlers. 

You can sign up for fly ball on our web site or by calling 216-221-DOGS. The pre-requisite is our CGC/TDI class or an equivalent. And we ask that your dog be friendly with other dogs.

Pet First Aid / CPR

Our next Pet First Aid / CPR class is Sunday August 31st at 10 a.m. in Lakewood.

Tracking

We're offering a 6-week class in tracking starting September 5th at 6 p.m. in Brunswick.

Continuing Education Discount

We're is offering a continuing education discount to current class students.  If you are in a class now and sign up and pay for your next level class we'll give you a 10% discount.  This discount applies to North Coast Dogs class clients or students currently enrolled in class at another training school.

Discounts on Bulk Class Purchase

Buy an entire 10 dog class for your business or nonprofit group

North Coast Dogs is happy to offer a special cut rate discount on group classes for businesses and nonprofit groups .  Buy an entire 10-dog, 6-week Family Dog class for your group at up to 50% off the regular price.

This is a great way to educate your team about the benefits of positive reinforcement.  It's also a nice treat.  Or you could use the class as a fundraiser -- but the class at 1/2 off and sell it for full price!  The possibilities are endless.

Contact Michael Baugh to discuss opportunities. 

Back to School for Dogs

August is back to school time for dogs.  With summer vacation behind you its time to get the kids ready for school.  And by "kids" we mean your canine kids!  So North Coast Dogs is putting it's back to school items on sale -- 10% off!

The sale is on for the entire month of August at our Lakewood Learning Center.  Stop by and see us.

Special Ordering

Looking for something special?  We'll find it for you and have it shipped directly to our Lakewood Learning Center.  Special ordering is nothing special at all.  We're happy to do it as a service to our clients and their beloved dogs.

Dog Park News

Lakewood

The Lakewood Dog Park is open and running smoothly for the most part.  We've heard reports of a few minor problems here and there (please don't bring your pet BIRDS to the park)!  But we've also heard some great stories of big fun and productive doggie socialization.

The folks at FIDO and The City of Lakewood ask that we all please read and follow the rules of the park.  They are there to help all of us have a safe and enjoyable time.  North Coast Dogs and some other Lakewood training companies also teamed up to develop Dog Park Etiquette recommendations.  Those are posted in the kiosk.

Brunswick

Plans are still in the work to open a dog park in Brunswick.  If you'd like more information on that visit the Brunswick Dog Park web site.

Other Parks

Dog parks are in the planning stages all over the Cleveland Metro area.  Visit www.clevelanddogparks.com for the latest details.

Dog Park Classes

As always, North Coast Dogs offers supervised indoor play at our Dog Park Classes.  Those are held at our Lakewood and Brunswick Learning Centers. 

Event Calendar

Notes in purple are Lakewood Classeslasses

Notes in Green are Brunswick Classes

August 2003
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
   

 

 

 

1

2

330 Fly Ball Class

3

 

4

6P Large Dog Park Class

6P Gentle Leader Seminar

5

730P Small Dog Park Class

6

730P Family Puppy Class

7

730P Family Dog Class

8

6P The Truth About "Dominance"

9

10A Small Dog Park Class

1130A Large Dog Park

10

230P Family Dog Class

11

6P Small Dog Park Class

6P Family Dog Class

12

730P Family Dog Extra Class

630P Small Dog Park Class

13

730P Large Dog Park Class

6P Family dog Extra Class

14

15

6P Canine Nutrition Seminar

 

16

Noon Family Dog Class

2P Family Puppy Class

17

 

18

6P Family Dog Class

19

6P Calming Class

630P Family Puppy Class

20

730P Large Dog Park Class

21

22

23

9A Small Dog Park Class

5P Canine Massage Class

24 - no new classes

31-

10A Pet First Aid Class

4P Small Dog Park Class

25

730P Tricks and Fun Class

26

8P Family Dog Class

27

730P Family Dog Class

28

730P Rally Obedience Class

6P Canine Good Citizen Class

29

Noon Family Dog Class

730P Family Puppy Class

30

9A Canine Good Citizen Class

 

Sign up for a class online.

Gift Certificates

Don't forget that gift certificates are always available for our classes, in-home behavior modification and products.  They are the perfect gift for any occasion.  Please contact Jonathan Corrigan to purchase one today!

Feedback

Thanks to all of you who've offered your comments both complimentary and constructive.  Your feedback helps us improve our service.  In fact, many of our new upcoming classes and events come from our clients' suggestions!